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Inspection upon Delivery:

Kindly inspect the product in the presence of the delivery personnel upon receiving it. If you discover any inconsistencies, defects, or issues, please contact us immediately at +880 1303-380644.

Conditions for Returns:

You may initiate a return under the following conditions:

  • If the product has expired or is damaged.
  • If the product does not match its appearance as shown on the website or Facebook page.
  • If the product’s quality does not meet the standards as described.
  • If there is any issue with the delivery.
  • If the product’s weight is not as specified.
  • If an incorrect product has been provided.

Refund Policy:

  • We will initiate refunds within 3 days of receiving the returned product.
  • Products must be properly packed when requesting a refund.
  • The return shipping cost will be deducted from the total refund amount.

How to Initiate a Return or Refund:

  • Contact our customer support at +880 1303-380644 immediately upon discovering any issues.
  • Provide order details and describe the reason for return or refund.
  • Follow our instructions for returning the product, ensuring it is properly packed.

Need help?

Contact us at baniyatishop@gmail.com or +880 1303-380644 for questions related to refunds and returns.